New Delhi, Feb 13: Railways Minister Ashwini Vaishnaw reported that in 2025, effective measures including Aadhaar-based authentication, multi-layer cybersecurity, and anti-fraud initiatives led to the deactivation of approximately 3.03 crore suspicious user IDs for train ticket booking.
This was part of efforts to ensure efficient booking for legitimate users. He stated that 60.43 billion (6,043 crore) malicious bot requests were blocked within a six-month period up to December 2025, thus safeguarding the e-ticketing system’s integrity.
The minister highlighted that 376 complaints related to 3.99 lakh suspicious bookings were filed on the National Cyber Crime Portal, alongside the blocking of 12,819 suspicious email domains.
To enhance fairness in Tatkal bookings, a one-time password (OTP) verification using Aadhaar has been introduced, ensuring immediate verification of user identity crucial for such time-sensitive bookings.
Vaishnaw elaborated on the security measures, mentioning the implementation of CAPTCHA to prevent scripting and DDoS attacks, alongside compliance with OWASP guidelines for application security vulnerabilities. To optimize performance, the Indian Railways introduced a Content Delivery Network (CDN) to decrease direct traffic on the e-ticketing website. Advanced anti-bot solutions, such as AKAMAI, are employed to filter out fraudulent users and mitigate suspicious activity, thus enabling seamless bookings for genuine passengers.
Finally, the entire ICT infrastructure is set up in high availability mode to reduce system failures, backed by advanced network and security technologies including firewalls and intrusion prevention systems.
