July 1, 2026

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Government Contacts

General Manager / DRM / CCM / CPRO of Zonal Railways

by Ameya Sathaye7009
General Manager / DRM of Zonal Railways

Looking for the General Manager (GM), Divisional Railway Manager (DRM), Chief Commercial Manager (CCM), and Chief Public Relations Officer (CPRO) contact details of Indian Railways? This comprehensive directory provides the latest official phone numbers, email addresses, and headquarters information for all Zonal Railways and their divisions across India. It serves as a reliable reference for passengers, businesses, media professionals, RTI applicants, government agencies, and stakeholders seeking to connect with the appropriate railway authorities quickly and efficiently

CENTRAL RAILWAY

General Manager – Mumbai+91 22 22621230gm@cr.railnet.gov.in
Divisional Railway Manager – Mumbai Central +91 22 22621450drm@bb.railnet.gov.in
Divisional Railway Manager – Bhusaval+91 2582 222213drm@bsl.railnet.gov.in
Divisional Railway Manager – Nagpur+91 712-2565622​drm@ngp.railnet.gov.in
Divisional Railway Manager – Solapur+91 217 2312270​drm@sur.railnet.gov.in
Divisional Railway Manager – Pune+91 20-26137400​drm@pa.railnet.gov.in
Principal Chief Commercial Manager+91 22-22621462
Chief Public Relations Officer (CPRO)+91 22-22621309cpro@cr.railnet.gov.in

EAST COAST RAILWAY

General Manager – Bhubaneshwar+91 674-2300773, +91 674 2300196gm@cr.railnet.gov.in
Divisional Railway Manager – Khurda Road+91 674-2490567, +91 674-2492568drm_kur@kur.railnet.gov.in
Divisional Railway Manager – Waltair+91 891 2746200, +91 891 2728832drm_wat@wat.railnet.gov.in
Divisional Railway Manager – Sambhalpur+91 663-2401331, +91 663 2401331drm_sbp@sbp.railnet.gov.in
Principal Chief Commercial Manager+91 674 2300375ccm@ecor.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 674-2303895cpro.ecor@gmail.com

EAST CENTRAL RAILWAY

General Manager – Hajipur+91 6224-274728, +91 6224 271513gm@ecr.railnet.gov.in
Divisional Railway Manager – Danapur+91 6115-232465, +91 6115 232465drm@dnr.railnet.gov.in
Divisional Railway Manager – Mugalsarai+91 5412-255298, +91 5412-254219drm@mgs.railnet.gov.in
Divisional Railway Manager – Dhanbad+91 326-2220338, +91 326-2220519drm@dhn.railnet.gov.in
Divisional Railway Manager – Sonpur+91 6158-221638, +91 6158-221667drm@see.railnet.gov.in
Divisional Railway Manager – Samastipur+91 6274-222217, +91 6274-222217drm@spj.railnet.gov.in
Principal Chief Commercial Manager+91 6224-277211 +91 6224-277333ccm@ecr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 6224-2303895cpro.ecr.hajipur@gmail.com

EASTERN RAILWAY

General Manager – Kolkata+91 33-22307596, +91 33-22107340gm@er.railnet.gov.in
Divisional Railway Manager – Howrah+91 33-26411022, +91 33-26411418drm@hwh.railnet.gov.in
Divisional Railway Manager – Sealdah+91 33-23505090, +91 33-23504993drm@sdah.railnet.gov.in
Divisional Railway Manager – Malda+91 3512-266458, +91 3512-265414drm@mldt.railnet.gov.in
Divisional Railway Manager – Asansol+91 341-2302319, +91 341-2315520ddrm@asn.railnet.gov.in
Principal Chief Commercial Manager+91 33-22303960ccm@er.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 33-22484578cproerly@gmail.com

NORTH CENTRAL RAILWAY

General Manager – Prayagraj+91 532-2435109, +91 532-2435102gm@ncr.railnet.gov.in
Divisional Railway Manager – Prayagraj+91 532-2407958, +91 532-2407702drm@ald.railnet.gov.in
Divisional Railway Manager – Jhansi+91 510-2440324, +91 510-2449826drm@jhs.railnet.gov.in
Divisional Railway Manager – Agra+91 562-2421200, +91 562-2420676drm@agc.railnet.gov.in
Principal Chief Commercial Manager+91 532-2435185ccm@ncr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 532-2560036cproncrly@gmail.com

NORTH EASTERN RAILWAY

General Manager – Gorakhpur+91 551-2208000gm@ner.railnet.gov.in
Divisional Railway Manager – Izzatnagar+91 581-2518101drm@izn.railnet.gov.in
Divisional Railway Manager – Lucknow+91 522-2233109drm@jhdrm@ljn.railnet.gov.in
Divisional Railway Manager – Varanasi+91 542-2224801drm@bsb.railnet.gov.in
Principal Chief Commercial Manager+91 551-2208095ccm@ner.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 551-2201290cpronerailwaygkp@gmail.com

NORTHEAST FRONTIER RAILWAY

General Manager – Guwahati+91 361-2676000gm@nfr.railnet.gov.in
Divisional Railway Manager – Katihar+91 6452 230555drm@kir.railnet.gov.in
Divisional Railway Manager – Alipurduar+91 3564 255273drm@apdj.railnet.gov.in
Divisional Railway Manager – Rangiya+91 3621 240483drm@rny.railnet.gov.in
Divisional Railway Manager – Lumding+91 3674 263362drm@lmg.railnet.gov.in
Divisional Railway Manager – Tinsukhia+91 374 2330032drm@tsk.nfr.railnet.gov.in
Principal Chief Commercial Manager +91 361-2676008pccm@nfr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91-0361-2676085, 2671448cpronerailwaygkp@gmail.com

NORTHERN RAILWAY

General Manager – Delhi+91 11 23387227gm@nr.railnet.gov.in
Divisional Railway Manager – Delhi+91 11 23343659drm@dli.railnet.gov.in
Divisional Railway Manager – Ambala+91 171 2610800drm@umb.railnet.gov.in
Divisional Railway Manager – Moradabad+91 591-2411519drm@mb.railnet.gov.in
Divisional Railway Manager – Lucknow+91 522 2626670drm@lko.railnet.gov.in
Divisional Railway Manager – Firozpur+91 1632 244386drm@fzr.railnet.gov.in
Divisional Railway Manager – Jammu+91 191-2955357drm@fzr.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 11 23387326ccm@nr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 11 23747084cpro@nr.railnet.gov.in

NORTH WESTERN RAILWAY

General Manager – Jaipur+91 141-2725800, +91 141-2725816gm@nwr.railnet.gov.in
Divisional Railway Manager – Jaipur+91 141-2200322, +91 141-2202478drm@jp.railnet.gov.in
Divisional Railway Manager – Jodhpur+91 291-2431187drm@ju.railnet.gov.in
Divisional Railway Manager – Bikaner+91 151-2521568, +91 151-2544401drm@bkn.railnet.gov.in
Divisional Railway Manager – Ajmer+91 145-2421852drm@aii.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 141-2725820ccm@nwr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 141-2725803prnwrjp@gmail.com

SOUTH CENTRAL RAILWAY

General Manager – Secunderabad+91 40-27822874gm@scr.railnet.gov.in
Divisional Railway Manager – Secunderabad+91 40-27830449ddrm@sc.railnet.gov.in
Divisional Railway Manager – Hyderabad+91 40-27820152drm@hyb.railnet.gov.in
Divisional Railway Manager – Guntakal+91 8552-226467drm@gnt.railnet.gov.in
Divisional Railway Manager – Guntur+91 863 2234229drm@gnt.railnet.gov.in
Divisional Railway Manager – Vijaywada+91 866 2572690drm@bza.railnet.gov.in
Divisional Railway Manager – Nanded+91 2462-213333drm@ned.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 40-27834275ccm@scr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 40-27820583cpro.scrhq@gmail.com

SOUTH COAST RAILWAY

General Manager +91 891-2594000gmscor@rb.railnet.gov.in

SOUTH EAST CENTRAL RAILWAY

General Manager – Bilaspur+91 7752-247000, +91 7752-247006gm@secr.railnet.gov.in
Divisional Railway Manager – Bilaspur+91 7752-247100, +91 7752-247105drm@bsp.railnet.gov.in
Divisional Railway Manager – Nagpur+91 712-2561939, +91 712-2564980drm@nag.railnet.gov.in
Divisional Railway Manager – Raipur+91 771-2252200, +91 771-2252204drm@r.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 7752-416285, +91 7752-418040ccm@secr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 7752-413971cprosecrly@gmail.com

SOUTH EASTERN RAILWAY

General Manager – Garden Reach Kolkata+91 33-24393532, +91 033-24397831gm@ser.railnet.gov.in
Divisional Railway Manager – Kharagpur+91 3222-255308, +91 3222-258811drm@kgp.railnet.gov.in
Divisional Railway Manager – Adra+91 3251-244221, +91 3251-245752drm@ada.railnet.gov.in
Divisional Railway Manager – Chakradharpur+91 6587-238026, +91 6587-239526drm@ckp.railnet.gov.in
Divisional Railway Manager – Ranchi+91 651-2600080, +91 651-2600076drm@rnc.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 33-22482348, +91 33-22439336ccm@ser.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 33-24397876cpro@ser.railnet.gov.in

SOUTHERN RAILWAY

General Manager – Chennai+91 44-25332157, +91 44-25331765gm@sr.railnet.gov.in
Divisional Railway Manager – Chennai+91 44-25355900, +91 44-25355900drm@mas.railnet.gov.in
Divisional Railway Manager – Madurai+91 452-2308000, +91 452-2308000drm@mdu.railnet.gov.in
Divisional Railway Manager – Palghat+91 6587-238026, +91 6587-239526drm@ckp.railnet.gov.in
Divisional Railway Manager – Tiruchappalli+91 431-2411204, +91 431-2480605drm@tpj.railnet.gov.in
Divisional Railway Manager – Trivendrum+91 471-2325828, +91 471-2339445drm@tvc.railnet.gov.in
Divisional Railway Manager – Salem+91 427-2431957, +91 427-2431957adrm@sa.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 44-25353148ccm@sr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 44-25353455cprosrly@gmail.com

SOUTH WESTERN RAILWAY

General Manager – Hubli+91 836-2360888 +91 836-2325099gm@swr.railnet.gov.in
Divisional Railway Manager – Hubli+91 836-2363494, +91 836-2289648drm@ubl.railnet.gov.in
Divisional Railway Manager – Banguluru+91 80-22871498, +91 80-22356411drm@sbc.railnet.gov.in
Divisional Railway Manager – Mysuru+91 821-2420602, +91 821-2425225drm@mys.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 836-2289810ccm@swr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 836-2289615swrcpro@gmail.com

WEST CENTRAL RAILWAY

General Manager – Jabalpur+91 761-2627444gm@wcr.railnet.gov.in
Divisional Railway Manager – Jabalpur+91 761-2678080drm@jbp.railnet.gov.in
Divisional Railway Manager – Bhopal+91 755-2457200drm@bpl.railnet.gov.in
Divisional Railway Manager – Kota+91 744-2467000drm@ktt.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 761-2677082ccm@wcr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 761-2677739cprowcr@gmail.com

WESTERN RAILWAY

General Manager – Churchgate+91 22-22005670, +91 22-22068545gm@wr.railnet.gov.in
Divisional Railway Manager – Mumbai Central+91 22-23002977, +91 22-23012742drm@bct.railnet.gov.in
Divisional Railway Manager – Vadodara+91 265-2638081, +91 265-2645275drm@bpl.railnet.gov.in
Divisional Railway Manager – Ratlam+91 7412-232300, +91 7412-232572drm@rtm.railnet.gov.in
Divisional Railway Manager – Rajkot+91 281-2477006drm@rjt.railnet.gov.in
Divisional Railway Manager – Bhavnagar+91 278-2445475, 278-2443201drm@bvp.railnet.gov.in
Divisional Railway Manager – Ahmedabad+91 79-2220 4588drm@adi.railnet.gov.in
Principal Chief Commercial Manager (PCCM)+91 22-22063091ccm@wr.railnet.gov.in
Chief Public Relations Officer (CPRO)+91 22-22002590cprowrly@gmail.com

Frequently Asked Questions (FAQs) – General Manager / DRM of Zonal Railways

1. Who is the General Manager (GM) of a Zonal Railway?

The General Manager (GM) is the highest-ranking executive officer of a Zonal Railway and is responsible for overall administration, operations, safety, infrastructure development, finance, and passenger services across the entire railway zone.

2. What is the role of a Divisional Railway Manager (DRM) ?

A Divisional Railway Manager (DRM) heads a railway division under a Zonal Railway and oversees train operations, station management, maintenance, safety, staff administration, and passenger amenities within the division.

3. What information is available on this page ?

This page provides the latest contact details of General Managers (GM), Divisional Railway Managers (DRM), Principal Chief Commercial Managers (PCCM/CCM), and Chief Public Relations Officers (CPRO) of all Indian Railways Zonal Railways and Divisions.

4. How many Zonal Railways are there in Indian Railways?

Indian Railways currently operates through 19 railway zones, each headed by a General Manager and divided into multiple railway divisions managed by DRMs.

5. Why would someone need the contact details of a DRM?

Passengers, government departments, businesses, contractors, public representatives, and media organizations may need to contact the DRM for matters related to railway administration, passenger grievances, infrastructure projects, commercial issues, and public services.

6. What is the difference between a GM and a DRM?

A General Manager supervises an entire railway zone, while a Divisional Railway Manager is responsible for managing a single railway division within that zone. The DRM reports to the General Manager.

7. What does the Chief Public Relations Officer (CPRO) do ?

The CPRO is the official spokesperson of the Zonal Railway and handles media relations, press releases, public communications, and dissemination of official railway information.

8. What is the role of the Principal Chief Commercial Manager (PCCM) ?

The PCCM oversees commercial operations such as passenger business, freight services, ticketing, marketing, revenue generation, and customer service across the railway zone.

9. Are the contact details of railway officials updated regularly ?

Yes. The information is updated periodically based on official notifications and changes issued by Indian Railways and respective Zonal Railway headquarters.

10. Can passengers directly contact the General Manager or DRM?

Yes. Passengers and stakeholders can contact the concerned General Manager or DRM through the official telephone numbers or email addresses provided for administrative matters, public grievances, and official correspondence, although passenger complaints are generally encouraged through designated railway grievance portals and helplines.

THIS PAGE WAS LAST UPDATED ON

Ameya Sathaye is the Founder & Editor-in-Chief of SarkariTel.com and DiplomacyIndia.com with over 25 years of experience in journalism, public policy, diplomacy, governance, infrastructure and international affairs. He has represented India at major international conferences and has served as an international election observer in Uzbekistan. Detailed Biography → https://www.sarkaritel.com/about-author/
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