The Central Government is likely to issue a notice to WhatsApp over its upcoming username feature, citing concerns that it could be misused for impersonation, scams and misinformation. Officials are examining whether the Meta-owned platform has adequate safeguards to prevent abuse while complying with India’s cyber security and telecom regulations.

Key Highlights

• Government may issue a notice to WhatsApp over its new username feature.
• Officials fear the feature could be misused for impersonation and online fraud.
• WhatsApp says usernames will allow users to chat without sharing phone numbers.
• India’s telecom rules require messaging accounts to remain linked to verified mobile numbers.

The Central Government is reportedly considering issuing a notice to Meta-owned WhatsApp over its upcoming username feature, amid concerns that the new functionality could be exploited for online fraud, impersonation and misinformation.

According to government sources, officials have expressed serious concerns that the feature, which allows users to communicate without revealing their mobile numbers, could create opportunities for cybercriminals if strong safeguards are not implemented. The move comes as authorities continue to strengthen efforts to combat digital fraud across messaging platforms.

WhatsApp recently announced that users will soon be able to create unique usernames, enabling them to connect with family, friends and businesses without sharing their phone numbers. According to the company, the feature is designed to enhance user privacy, as only those who know a person’s exact username will be able to initiate contact.

While the privacy-focused update has been welcomed by many users, cybersecurity experts have warned that fake usernames resembling public figures, businesses or government agencies could be used to deceive people, particularly if effective anti-abuse systems are not introduced before the feature is rolled out widely.

Government sources indicated that messaging platforms may be held accountable if new features increase the risk of fraud or identity misuse. Officials believe companies such as WhatsApp should ensure that new products include robust verification and monitoring mechanisms to prevent abuse.

The concerns also stem from similarities with Telegram and Signal, which have long allowed users to hide their phone numbers and communicate through usernames. Authorities are closely examining whether the same model could create additional challenges in India, where digital fraud cases have increased significantly in recent years.

Under the Telecom Cyber Security Rules, 2024, messaging platforms operating in India are required to ensure that accounts remain linked to verified mobile numbers, with the Department of Telecommunications (DoT) enforcing SIM-binding requirements to help curb cybercrime and financial fraud.

Entrepreneur Ankur Warikoo also voiced concerns over the proposed feature, warning that fake usernames closely resembling well-known individuals or brands could become a major challenge if adequate safeguards are not implemented.

WhatsApp has maintained that the feature is intended to strengthen user privacy rather than replace phone number verification. However, the government is expected to closely examine whether additional security measures are required before the feature is rolled out to millions of Indian users.

Conclusion

While WhatsApp’s username feature aims to improve user privacy, the government is evaluating whether it could also increase the risks of impersonation and cyber fraud. The likely notice reflects India’s growing focus on digital safety, stronger platform accountability and enhanced cybersecurity measures for messaging services used by millions of people.

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